Terms of Service

GENERAL INFORMATION

Welcome to Pawdorable! The terms "we," "us," and "our" refer to Pawdorable. Pawdorable operates this website and store, including all information, content, features, tools, products, and services available from it, in order to provide you, the customer, with a curated shopping experience (the "Services"). Pawdorable is powered by Shopify, which allows us to provide the Services to you.

The following terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms"), describe your rights and responsibilities when using our Services.

Please read these Terms of Service carefully, as they contain important information about your legal rights, including waivers, warranty disclaimers, and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or the Privacy Policy, you must not use or access our Services.

SECTION 1 — ACCESS AND ACCOUNT

By accepting these Terms of Service, you represent that you are at least the age of majority in your state of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or otherwise control.

To use the Services, including accessing or browsing our online store or purchasing any of the products or services we offer, you may be asked to supply certain information, such as your email address, billing information, and shipping information. You represent and warrant that all information you provide to our store is truthful, accurate, current, and complete, and that you have all necessary rights to provide such information to us.

You are solely responsible for maintaining the security of your account credentials and for all activity that occurs under your account. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 — OUR PRODUCTS

We have made every effort to display our products and services accurately on our online store. However, we do not guarantee that your computer monitor's or other device's display of any color, texture, or detail of the product will be accurate.

We do not warrant that the quality of any products, services, or other material purchased or obtained by you will meet your expectations, or that any errors in the Services will be corrected.

Product descriptions may be modified at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time, and we may limit the quantities of any product that we offer, to any person, geographic region, or jurisdiction, on an individual basis.

SECTION 3 — ORDERS

When you place an order, you are making an offer to purchase. Pawdorable reserves the right to accept or decline your order for any reason, at our sole discretion. Your order is not accepted until Pawdorable confirms acceptance of it. We must receive and process your payment before accepting your order. You should review your order carefully before submitting it, as Pawdorable may not be able to accommodate cancellation requests after an order has been accepted. If we do not accept, or we change or cancel an order, we will attempt to notify you by contacting the email, billing address, or telephone number provided at the time the order was made.

You may return or exchange your purchase only in accordance with our refund policy [LINK].

You represent and warrant that your purchase is for your own personal or household use, and not for resale or commercial export.

SECTION 4 — PRICING AND BILLING

Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be listed in the order confirmation email sent to you. Unless otherwise expressly stated, listed prices do not include applicable sales tax, shipping charges, handling fees, or customs and import duties.

Prices listed in our online store may differ from prices offered in a physical store or on other online stores operated by third parties. We may, from time to time, offer promotions on the Services that may affect pricing and that are governed by terms and conditions separate from these Terms. If there is a conflict between the terms of a promotion and these Terms, the promotion terms will govern.

You agree to provide current, complete, and accurate purchase and account information for all purchases made on our store. You agree to promptly update your account and other information, including your email address, credit card numbers, and expiration dates, so that we can complete your transactions and contact you as needed.

You represent and warrant that: (i) the credit card information you provide is true, correct, and complete; (ii) you are duly authorized to use such credit card for the purchase; (iii) charges incurred will be honored by your credit card company; and (iv) you will pay the charges incurred by you at the posted prices, including all applicable shipping and handling charges and taxes, if any.

SECTION 5 — SHIPPING AND DELIVERY

We are not responsible for any shipping or delivery delays. All delivery times are estimates only and are not guaranteed. We are not liable for delays caused by carriers, customs processing, or events outside of our control. Once products are transferred to the carrier, title and risk of loss pass to you.

SECTION 6 — INTELLECTUAL PROPERTY

Our Services, including but not limited to all trademarks, trade names, text, illustrations, images, graphics, product reviews, video, and audio, and the design, selection, and arrangement thereof, are owned by Pawdorable, its affiliates, or licensors and are protected by U.S. and international patent, copyright, and other intellectual property laws.

These Terms permit you to use the Services solely for your personal, non-commercial use. You shall not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material from the Services without our prior written consent. Except as expressly provided herein, nothing in these Terms grants or shall be construed as granting to you any license or other right under any patent, trademark, copyright, or other intellectual property of Pawdorable, Shopify, or any third party. Unauthorized use of the Services may violate applicable federal and state intellectual property and other laws. All rights not expressly granted herein are reserved by Pawdorable.

The names, logos, product and service names, designs, and slogans of Pawdorable are trademarks of Pawdorable or its affiliates or licensors. You may not use such trademarks without the prior written permission of Pawdorable. The Shopify name, logo, product and service names, designs, and slogans are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans appearing on the Services are the trademarks of their respective owners.

SECTION 7 — OPTIONAL TOOLS

We may provide you with access to third-party tools that we neither monitor nor have any control over.

You acknowledge and agree that we provide access to such tools "as is" and "as available," without any warranties, representations, or conditions of any kind, and without any endorsement. We will have no liability arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the Services is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms under which such tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new features through the Services (including the release of new tools and resources). Such new features will also be subject to these Terms of Service.

SECTION 8 — THIRD-PARTY LINKS

The Services may contain materials and links to websites provided or operated by third parties (including third-party embedded functionality). We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites. If you decide to leave the Services to access such third-party materials or sites, you do so entirely at your own risk.

We are not liable for any harm or damages related to your access of any third-party website, or your purchase or use of any product, service, resource, or content on any third-party website. Please review the third party's policies and practices carefully and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products or services should be directed to the third party.

SECTION 9 — RELATIONSHIP WITH SHOPIFY

[NOTE TO MERCHANT: This section accurately characterizes Shopify's relationship to your store and should not be removed or modified.]

Pawdorable is powered by Shopify, which allows us to provide the Services to you. However, any sale or purchase you make through our store is made directly with Pawdorable. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of the sales between you and Pawdorable, including any injury, damage, or loss resulting from the purchase of products or services. You hereby expressly release Shopify and its affiliates from any and all claims, damages, and liabilities arising from or relating to your purchase and transaction with Pawdorable.

SECTION 10 — PRIVACY POLICY

All personal information we collect through the Services is subject to our Privacy Policy, available here [LINK], and certain personal information may also be subject to Shopify's Privacy Policy, available here. By using the Services, you acknowledge that you have read this Privacy Policy.

Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve our Services. Information you submit through the Services will be transmitted to and shared with Shopify, as well as with third parties who may be located in a country other than your country of residence, in order to provide the Services to you. Please review our Privacy Policy [LINK] for more information on how we, Shopify, and our partners use your personal information.

SECTION 11 — FEEDBACK

If you submit, upload, post, email, or otherwise transmit ideas, suggestions, comments, reviews, proposals, plans, or other content (collectively, "feedback"), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such feedback in any medium for any purpose, including commercial use. We may, for example, use our rights under this license to operate, provide, evaluate, improve, optimize, and promote the Services, and to fulfill our obligations and exercise our rights under these Terms of Service.

You also represent and warrant that: (i) you own or otherwise control all rights to your feedback; (ii) you have disclosed any compensation or incentives you received in connection with submitting your feedback; and (iii) your feedback complies with these Terms. We have no obligation to (1) keep your feedback confidential; (2) pay you compensation for your feedback; or (3) respond to your feedback.

We may, but have no obligation to, monitor, edit, or remove feedback that we determine, in our sole discretion, is unlawful, offensive, threatening, libelous, defamatory, obscene, or otherwise objectionable, or that violates any party's intellectual property or these Terms of Service.

You agree that your feedback will not violate any right of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary rights. You further agree that your feedback will not contain defamatory or otherwise unlawful, abusive, or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Services or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any feedback. You are solely responsible for any feedback you submit and its accuracy. We assume no responsibility and accept no liability for any feedback submitted by you or any third party.

SECTION 12 — ERRORS, INACCURACIES, AND OMISSIONS

Occasionally there may be information on or in the Services that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (including after an order has been submitted).

SECTION 13 — PROHIBITED USES

You may use the Services only for lawful purposes. You may not access or use the Services, directly or indirectly: (a) for any unlawful or fraudulent purpose; (b) to violate any international, federal, state, or local regulation, rule, law, or ordinance; (c) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate against any of our employees or any other person; (e) to submit false or misleading information; (f) to upload or transmit viruses or any other malicious code that will or may be used in any way that will affect the functionality of the Services; (g) to transmit or procure the sending of any advertising or promotional material, including "junk mail," "chain letters," "spam," or any similar solicitation; (h) to impersonate or attempt to impersonate any other person or entity; or (i) to engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Services, or which, as determined by us, may harm Pawdorable, Shopify, or users of the Services, or expose them to liability.

Additionally, you agree not to: (a) upload or transmit viruses or any other type of malicious code that will or may be used in a manner that will affect the functionality or operation of the Services; (b) reproduce, duplicate, copy, extract, sell, resell, or otherwise exploit any portion of the Services; (c) collect or track the personal information of others; (d) spam, phish, pharm, pretext, or scrape the Services; (e) use any robot, spider, scraper, data mining or extraction tools, automated or manual processes, artificial intelligence tools (such as agentic AI), or any other automated means to access the Services; or (f) interfere with, circumvent, or bypass the security-related features of the Services, features that prevent or restrict use or copying of any content, or features that enforce limitations on use of the Services. We reserve the right to terminate your use of the Services for violating any of the prohibited uses.

SECTION 14 — AGENTS

14.1 This section ("Agent Terms") applies if you use, permit, enable, or otherwise cause the deployment of an Agent to access, use, or interact with any Service. "Agent" means any software or service that performs autonomous or semi-autonomous actions on behalf of, or at the direction of, any person or entity, and that may run on behalf of, or using, a person's device without direct human supervision.

14.2 No Agent may access, use, or interact with the Services unless it identifies itself and operates at all times in strict conformity with the requirements of Section 14.4 below. In addition, no Agent may access, use, or interact with the Services if we have requested that the Agent refrain from accessing, using, or interacting with any Service.

14.3 We may limit, including through technical measures, whether and how any Agent accesses, uses, or interacts with the Services.

14.4 Agents must: (i) in every HTTP/HTTPS request, identify that the request originates from an Agent and disclose the Agent's name by including the following in the request's user-agent string: "Agent/[agent name]"; (ii) not obscure or create confusion regarding whether any access, use, or interaction originates from an Agent, including by (a) mimicking human behavior or interaction patterns, or (b) completing or bypassing CAPTCHAs or other measures intended to distinguish computer use from human use; (iii) respond truthfully to any inquiry or instruction seeking to determine whether interactions originate from a human or a computer; and (iv) not circumvent or otherwise evade any measure intended to block, limit, modify, or control whether and how Agents access, use, or interact with the Services.

SECTION 15 — TERMINATION

We may terminate this agreement or your access to the Services (or any part thereof) at our sole discretion, at any time, without notice, and you will remain liable for all amounts due up to and including the date of termination.

The following sections will survive any termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.

SECTION 16 — DISCLAIMER OF WARRANTIES

The information provided on or through the Services is provided for general informational purposes only. We make no representation or warranty regarding the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability arising from any reliance placed on such materials by you or any other visitor to the Services, or by anyone who may be informed of any of its contents.

UNLESS OTHERWISE EXPRESSLY STATED BY Pawdorable, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" FOR YOUR USE, WITHOUT ANY REPRESENTATION, WARRANTY, OR CONDITION OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT, GUARANTEE, OR REPRESENT THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR CERTAIN TYPES OF DAMAGES; THEREFORE, SOME OF THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.

SECTION 17 — LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL Pawdorable, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, OR LICENSORS, OR THOSE OF SHOPIFY AND ITS AFFILIATES, BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION, LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR ANY SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, ARISING FROM YOUR USE OF ANY OF THE SERVICES OR ANY PRODUCTS PROCURED USING THE SERVICES, OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICES OR ANY PRODUCT, INCLUDING, BUT NOT LIMITED TO, ANY ERRORS OR OMISSIONS IN ANY CONTENT, OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SERVICES OR ANY CONTENT (OR PRODUCT) POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE THROUGH THE SERVICES, EVEN IF ADVISED OF THEIR POSSIBILITY.

SECTION 18 — INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Pawdorable, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any loss, damage, liability, claim, or demand, including reasonable attorneys' fees, made by any third party due to or arising out of: (1) your breach of these Terms of Service or the documents they incorporate by reference; (2) your violation of any law or the rights of a third party; or (3) your access to or use of the Services.

We will notify you of any indemnifiable claim, provided that failure to promptly notify you will not relieve you of your obligations hereunder except to the extent you are materially prejudiced by such failure. We may control the defense and settlement of any such claim at your expense, including the selection of counsel, but we will not settle any claim involving non-monetary obligations on your part without your consent (which will not be unreasonably withheld). You agree to cooperate in the defense of any indemnified claim, including by providing relevant documents.

SECTION 19 — SEVERABILITY

If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms of Service; such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 20 — WAIVER; ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect of the Services constitute the entire agreement and understanding between you and us and govern your use of the Services, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguity in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 21 — ASSIGNMENT

You may not delegate, transfer, or assign this agreement or any of your rights or obligations under these Terms without our prior written consent, and any such attempt will be void. We may transfer, assign, or delegate these Terms and our rights and obligations without your consent or notice to you.

SECTION 22 — GOVERNING LAW

These Terms of Service, and any separate agreements whereby we provide you Services, shall be governed by and construed in accordance with the laws of the State of [INSERT STATE], without regard to its conflict of law provisions, and shall be subject to the exclusive jurisdiction of the federal and state courts located in [INSERT COUNTY/STATE]. You and Pawdorable agree to submit to the personal jurisdiction of such courts.

SECTION 23 — HEADINGS

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 24 — CHANGES TO THE TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. We will notify you of any material changes to these Terms in accordance with applicable law, and such changes will take effect on the date specified in the notice. Your continued use of or access to the Services following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 25 — CONTACT INFORMATION

Questions about the Terms of Service should be sent to jotacores81@gmail.com.

Our contact information is below:

Pawdorable jotacores81@gmail.com